service-industry

Bring Back Paper Menus Immediately

SUCK MY ASS, QR CODES

Service Workers Don’t Have to Pretend to Be Happy Anymore

The service economy has long demanded artificial good cheer in addition to labor — but that could be over

I’ve Been Forced to Go Back to My Bartending Gig in Georgia — This Is What It’s Like

‘I personally don’t want to die for a bartending gig’

Is There Any Tip Big Enough for Service Workers in Coronavirus Hell?

Your server, bartender and delivery driver are risking lives and livelihoods to keep you fed — and many walk away with way less than 20 percent